office hours
Monday-Friday
9:30 AM – 6:00 PM EST

Please take a look at our FAQ to see if your inquiry or concern is already addressed before contacting us.

Post-Covid, the Ubbi team is working remotely from home on Monday, Wednesday, and Friday. Therefore, email is the best way to contact us right now at service@ubbiworld.com (Monday-Friday, 9:30 AM – 6:00 PM EST). A customer service representative will get back to you within 4-7 business days. Note that we do not provide customer service outside of our office hours. Thank you!